Resident Complaints

Records exactly matching the city’s “Autonomous Vehicle Complaints” service category, since April 2025. Published subtypes classify the submission; the public data do not identify the operator or a detailed behavioral issue. “Incident Report” is a 311 label, not a verified collision.

These are public 311 requests, not verified incidents. The published subtypes describe how SF311 classified a request, not the specific behavior alleged. Operator identity is unavailable; the AV category begins in April 2025. Last source update: 2026-09-29.

Austin Transportation and Public Works publishes 323 substantive AV reports. 150 are labeled “Resident Feedback”; these are the only records counted here as citizen reports. The remaining 173 include police, fire, school police, EMS, and other city reports. The source also contains 1 empty placeholder, excluded from the totals. The city says its log draws partly from 311; it does not say that every resident entry came through 311.

Austin compiles unvalidated reports received from residents, City departments, and other sources, including 311. The Resident Feedback label does not prove every record entered via 311. This series differs from San Francisco's dedicated 311 AV category and their raw counts should not be compared as rates. Public narrative and precise location are omitted from Observatory exports. Most recent incident date: 2026-09-12.